NEW YORK - With a touch of geek whimsy, Google Maps famously warns
anyone who seeks walking directions to Mordor --the land of evil in
"The Lord of the Rings"-- to use caution. "One does not simply walk
into Mordor," it says. Apple is finding this week that creating an
alternative to Google Maps isn't a simple walk, either.
Apple released an update to its iPhone and iPad
operating system on Wednesday that replaces Google Maps with Apple's
own application. Early upgraders are reporting that the new maps are
less detailed, look weird and misplace landmarks. It's shaping up to be
a rare setback for Apple.
"It's
a complete failure," said Jeffrey Jorgensen. "It's slower, its
directions are poorer and its location data doesn't seem to be
accurate. All around, it's not quite there yet."
Jorgensen,
a user interface designer for a San Francisco-based startup, began
using Apple Maps months ago, because Apple made it available early to
people in its software development program. He said he finds himself
relying on Google Maps running on his wife's Android phone instead.
The
most-hyped feature of the new app is a "Flyby" mode that shows
three-dimensional renderings of buildings and other features. It
presents a convincing depiction of the canyons of Manhattan, but has a
hard time rendering bridges and highway overpasses, which tend to look
wobbly or partly collapsed.
The Apple app also has a tendency to judge landscape features by their names. For instance, it marks the hulking Madison Square Garden
arena in New York as green park space because of the word "Garden" in
its name. The TD Garden football stadium in Boston gets the same
treatment.
Conversely, Apple Maps marks "Airfield Gardens," a farm and plant nursery in Dublin, Ireland, as an airfield. This prompted the country's Justice Minister, Alan Shatter, to warn pilots on Thursday not to land there.
"Clearly
the designation is not only wrong but is dangerously misleading in that
it could result in a pilot, unfamiliar with the area, in an emergency
situation and without other available information, attempting a
landing," he said.
Marcus
Thielking, the co-founder of mapping-app developer Skobbler, said the
lapses of the Apple app are surprising, particularly since Apple
purchases map data from an established provider, Tele Atlas.
"The combination of Apple and TomTom screwing up something like this is very odd. Apple is not the first and only company using Tele Atlas maps," Thielking said.
Tele Atlas is a subsidiary of TomTom, a Dutch maker of navigation devices.
Last year, Apple released another software product that many regard as half-baked: the voice-controlled virtual assistant Siri. But Siri's
ability to --at least sometimes-- understand spoken queries was
something most users hadn't met before, so they forgave its lapses.
With Maps, Apple is replacing an app nearly every smartphone user is
already familiar with.
User reaction on social media has been fierce. One Twitter user quipped that the lines of people queuing up to buy the iPhone 5 on Friday will be shorter, because the buyers will be misled by the new Maps.
There's been a Google Maps app on the iPhone
since it was launched in 2007, but it's always come with the operating
system. Now that it's gone from the list of "core" apps, users are
finding that it's not available for download either. Google could make
one available, but hasn't announced its plans.